Cancellation Policy
We understand that plans change. Our cancellation policy is simple and straightforward:
To cancel a reservation, call or text us directly at (404) 952-9182. Please have your booking date and name ready. Cancellations are confirmed only when you receive a response from us.
Booking & Rates
All bookings are confirmed by phone or text. A deposit is required to hold your date.
| Service | Rate |
|---|---|
| Hourly Rate 3-hour minimum required | $70 / hr $210 minimum |
| Atlanta Hartsfield-Jackson Airport Pickup or dropoff. Final rate subject to change by drop-off location — confirm with driver. | $125 flat |
Deposit
A $70 deposit is required to secure your reservation and is applied toward your total balance. Deposits are collected online through our secure Stripe payment link. The remaining balance is due at the time of service.
Payment
We accept the following payment methods:
- Online deposit: Stripe (credit/debit card) via our secure website payment link
- Balance at time of service: Zelle or cash — discuss with your driver
We do not store or retain your card information. All card payments are processed securely through Stripe.
No-Show Policy
If you do not show at the agreed pickup location within 15 minutes of your scheduled time and we have not been notified, the booking may be treated as a cancellation within 24 hours and the deposit will not be refunded.
Driver Wait Time
For airport pickups, the driver will monitor flight status and adjust accordingly at no extra charge for reasonable delays. For all other pickups, a 15-minute grace period is included. Extended wait time beyond 15 minutes may be billed at the hourly rate in 15-minute increments.
Changes to Your Booking
Need to change your pickup time, location, or service date? Contact us as early as possible at (404) 952-9182. We will do our best to accommodate changes, subject to availability. Changes made within 24 hours of your ride may not be possible.
Questions
Have a question about your booking? Call or text us any time:
(404) 952-9182