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Legal

Cancellation & Booking Policy

Effective: June 2025

Cancellation Policy

We understand that plans change. Our cancellation policy is simple and straightforward:

24+ Hours
Deposit Refunded
Cancel more than 24 hours before your scheduled ride and your deposit is returned in full.
Under 24 Hours
Deposit Non-Refundable
Cancellations within 24 hours of your scheduled ride forfeit the deposit. No exceptions.

To cancel a reservation, call or text us directly at (404) 952-9182. Please have your booking date and name ready. Cancellations are confirmed only when you receive a response from us.

Booking & Rates

All bookings are confirmed by phone or text. A deposit is required to hold your date.

Service Rate
Hourly Rate 3-hour minimum required $70 / hr
$210 minimum
Atlanta Hartsfield-Jackson Airport Pickup or dropoff. Final rate subject to change by drop-off location — confirm with driver. $125 flat

Deposit

A $70 deposit is required to secure your reservation and is applied toward your total balance. Deposits are collected online through our secure Stripe payment link. The remaining balance is due at the time of service.

Payment

We accept the following payment methods:

We do not store or retain your card information. All card payments are processed securely through Stripe.

No-Show Policy

If you do not show at the agreed pickup location within 15 minutes of your scheduled time and we have not been notified, the booking may be treated as a cancellation within 24 hours and the deposit will not be refunded.

Driver Wait Time

For airport pickups, the driver will monitor flight status and adjust accordingly at no extra charge for reasonable delays. For all other pickups, a 15-minute grace period is included. Extended wait time beyond 15 minutes may be billed at the hourly rate in 15-minute increments.

Changes to Your Booking

Need to change your pickup time, location, or service date? Contact us as early as possible at (404) 952-9182. We will do our best to accommodate changes, subject to availability. Changes made within 24 hours of your ride may not be possible.

Questions

Have a question about your booking? Call or text us any time:

(404) 952-9182